I am delighted with the chandelier I ordered from Italian Lighting Centre. The chandelier is all and more than I had expected from the details in the online catalogue. At first I was a little wary ordering a fitting online. However, I can only commend the service I received from this company. Both pre and post ordering Karen Mallory gave an exceptional and personal service. The chandelier was shipped from Milan and arrived in perfect order, which is excellent due to some of the delicate areas including crystals and fine metalwork. The order was delayed due to an incident at Gatwick airport just before Christmas and Karen pulled out all the stops to make sure that the chandelier arrived as anticipated. Karen, I can't thank you enough. I will certainly purchase from the company in future and have already recommended the service to friends. I have no hesitation in awarding the service 5 Stars