"Siobhan was absolutely wonderful and extremely patient with us as we had a lot of questions, etc. She even notified us when she would be out of the office and had Carl take over in case we had other questions. Everything went excellent. She kept me informed of what and when things would happen. When the lamp parts arrived they were packed with perfection and everything was received in wonderful condition. When we put the lamp back together it looks gorgeous. Siobhan went out of her way to help us and I am so grateful for her help."