I recently completed APM-PFQ and Agile Foundation/Practitioner. The training was delivered by Julia Gosse. Her teaching style is quite relaxed and it allowed us to learn in a comfortable environment which I found helped me retain the content well. She was also very knowledgeable. We were unfortunately met with a system crash on the day of the Practitioner exam as a result of APMG carrying out emergency maintenance. I was extremely happy with Professional manner in which the IPSO FACTO staff conducted themselves, how quick they were to respond to the issue and they they were able to get us rebooked to sit the exam the following day. I plan to continue using IPSO FACTO for future PM courses.