Experience in store was great, lots of lovely frames to try on and the staff were very helpful. My glasses were posted out to me as they're not currently doing in store collections however the frames are a really loose fit. I went into the store to have them adjusted and although they initially seemed better they are loose again within a week. I suspect this is because the measurements for the frame were taken at a distance behind a screen (covid precautions) but it's quite disappointing as my glasses continually slip down!
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