Item supplied was not a closed box item. It had been pre-assembled. (The item is a self build Nux Bumblebee pedal board, as per how to build instructions included (even though the assistant said otherwise)). The quantity of “Dual Lock” tape for securing pedals was insufficient and so added a further cost of £11 to my purchase a sufficient quantity (though Nux may be at fault for this). I understand it is a nuisance for retailers when items are returned but when I buy I expect to receive new and unopened). For that reason I decided to keep the item which was otherwise in good condition) but sadly my experience wasn’t positive.