OK Folks I had recent experience of the best kind shopping with inta-audio it was during the last minuets of Black Friday SALES first of all I got the best price by far on a item I have been eyeing up for some time on the product company's website and thomann as well as some other uk sites and the item was out of my purchase range the items price didn't drop far enough during the sales on the other sites I was doing one last google search before calling it a day and came across inta-audio and happy days their price was where i needed it to be to part with the cash but a mistake on my side putting in my address wrong via paypal could have left things very messy and caused me significant delays I hadn't noticed mistake till the next day so it was a huge relief contacting their customer support and getting talking to a human being and not a (bot) they couldn't have been more helpful sorting my dilemma out, a prompt, concise, and friendly handling of my purchase It was a pleasure to be an the receiving end of their great customer care its so rare to get matters dealt with so quick they have themselves a very happy customer and I will be telling my friends and fellow students about my experience shopping with them thanks again David