They expecting from new drivers that never been insured to know everything, if I send few documents wrong guess what? They whould never drop you a stupid email, hey mate you are about to lose your insurance in a few days if you don't send as all the paperwork because every thing is about money in this business ????Wtf i have to found out this when I call them for a normal question, that's ridiculous, waiting for dead line and then, sorry you lost your insurance, i have a contract i signed and bye bye, first and last year with this guys, terrible, they disappointed me