In February, 2011, I changed agent for the management of a flat in Brixton and began using Castle Estates. I am so glad I did ! From the start, their staff could not have been more friendly and efficient. They rapidly arranged viewings and suitable new tenants moved in within a couple of days of the departure of the previous ones. Any subsequent minor issues were dealt with quickly and well, and I was always kept well informed. With my previous agents, as I am sure is the case with others, I felt that their only interest was to make money for themselves. With Castle Estates I sense that they are genuinely concerned with protecting my asset and saving me money. I particularly like the fact that they have their own handyman, who carries out minor repairs immediately at either little or even no cost at all to the landlord, unlike other agencies who contract the work out and the call-out charges are high (it doesn’t bother them because obviously the landlord pays for everything). Their management fees are very reasonable, rental income is paid promptly, the format of the monthly statement is very simple and clear, and – largely thanks to the handyman – there have been few deductions. In short, I am extremely pleased with the excellent service I receive from Castle Estates and I would strongly recommend them to any other interested landlord. David.