My order was supposed to be delivered within 48 hours, it took 2 weeks and 4 calls to the customer service team to find out what was going on. Every time I called the customer service team, they said they would call me back with an update but never did. I was the one who had to call back each time. That's not good service. Once the order was received, the usual 10% voucher was included. You would think that after messing up my order so badly, albeit being your fault or not, a 25 or 50% voucher would be included to encourage me to shop with you again. Instead I think I will use Sportsbikeshop next time. Not impressed or happy with the service received.