The item I ordered differed from the description on the website and customer service agreed it was an error on their website. Parts that were stated to be included in the purchase were therefore not with the item received and I would have to purchase them separately. I agree the item was in the sale and was a very good price but I would not have ordered it had I known those parts were included. Infinity say they can't send me the missing parts because it was in the sale and the only option was to return the item or purchase the parts separately. I tried to fill out the return form and it stated "this option is not available for this item".