*Complaint*
Dear Infinity, after using a number of your stores and online shop I am now beginning to move elsewhere. Yesterday I purchased a new Arai from J & S after visiting my local store in Clapham first, and an Alpinestar Jacket from Superbike shop. (Bear in mind your store is 6 minutes from my house.)
I had already ordered a new visor from yourselves, in stock to collect in Holborn. This morning I ride from Clapham to Holborn on the way to work and there is no visor. Apparently its coming from Norwich, I can collect at lunch. After two more calls I have been told there is no deliveries and it should be another day.
Remember its 'green' and in stock in Holborn.
I think whats the point? Is it an IT problem? Covid? or shall I just avoid all Infinity stores in future. Really frustrated and possibly a weekend of riding without a visor I could have purchased elsewhere if I had know..
Had to tell you,
Kind Regards
M
2 years ago
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