Staff always very nice, prompt with drop off and pick ups, 5 minutes from the airport, never a problem with the car on collection. We always use this company as very good value. Always been dropped off at car park right outside the airport before, however this time we were surprised to be dropped off at and picked up from the far side of the car park to the right of the roundabout by the airport. Only a 5 minute walk if you are fit and have a small case, but no good if you are less mobile, have large luggage or it's cold and wet. Would gladly pay more and go back to being dropped and collected outside the airport.