"I am so sad. I had one meeting, but the lawyer was only reading off of the UK Visas and Immigration website, and offered my no advice. When I gave my feedback, James was kind enough to respond and set up another meeting with more experienced lawyer. The only time she could meet though was on a holiday in the US. I said OK, and woke up early to attend the meeting. Not only did she not show up, but no one would reply. I tried calling, emailing, Skype messaging and calling, and no one had the courtesy to reply to me. I even had notifications that they received and read my emails, but still no replies. I was so hopeful that they would be more courteous and honorable, but instead they were unresponsive and flakey. I'm going to request a refund, but I highly doubt they'll be even slightly receptive/responsive to that."