Dreadful fraudulent company. I have called them again at much expense and been told that my proposal was rejected - I will now be taking Legal Advice and action against Ideal World for Breach Of Contract - they are a complete joke. I am not on Facebook but will now join to ensure everyone I know passes on the warning to stay well clear of this Company. They appear immune and uninterested at the shocking name and reputation that they have managed to achieve - they need exposing on BBC WatchDog!!!! Can anyone reading this review PLEASE tell friends and family to avoid the awful experiences that I have had to endure.