WOW! We had not used Bertrand & co before but simply came across them while searching for a caterer for a 40 person family late lunch/early dinner buffet. However, we could simply not have been happier! Bertrand was easy to communicate with, came by well in advance to look at the facilities and on the day delivered fantastic and delicious food which earned so many compliments from the guests and was part of a very smooth operation. Especially the array of starters and desserts, beautifully presented, were amazing. We felt utterly comfortable and at all times were left with a complete sense that they had everything completely under control (even if we did not ourselves :-)!). In addition to the fantastic food, Bertrand has a hidden trumph card: His "front of house" colleagues are amazing too!! So often you will have either sweet staff (but not particularly professional) or professional staff (but not particularly sweet). What Bertrand has (in our case in the shape of a fantastic team under Philippe) is an utterly professional team who thought ahead, was alert to any possible need (even before we got around to asking), was unfailingly helpful, friendly and smiling and always with an eye to see if we needed to talk to them - nothing was a problem for them and you were left with the impression that you could have asked for the moon without it being too much of a hazzle. I especially would like to point out how they made the young ones in our party (including our 14 year old boy whom we were celebrating) feel like kings & queens by treating them with the same respect and courtesy as any grown up but also guiding them or making suggestions as to what they might like to try, what goes well with what etc. The children adored them and never have the parents had a more relaxing dinner! Thank you so much for making the celebration very special for us. We will wholeheartedly recommend and very happily use again!