A very good and prompt services for people’s wishing to give to charity but have no vehicle to take all the excess bags to their chosen charity. The one problem I had was the driver appear to not speak English at a reasonable level. This caused a problem as I asked for charity bags for Horse Charity, so I was reassured all 3 sacks would go to my chosen charity. The driver said yes after me asking few times (because his English was poor), but obviously didn’t understand as he returned with meny breast cancer charity bags. Driver was polite and tried to understand but he couldn’t. I hope all the things I donated went to correct charity of my choice but feel as not in correct bags, the driver will take to cancer charity and not the charity I wanted to donate to