Bought a £1200 Ultra series professional camera from CCTV kits, amongst several thousand pounds worth of other gear. Once up and installed wiper found to be faulty. Was told I had to send it back - which is very difficult for an item this size. Ended up driving it all the way back as was the only safe way. Was told they would look at it in house to see if there was a simple fix, but when i dropped it off said it would be gone for 2 weeks. 6 weeks later and it still isn't back, waiting on parts. This is a professional level, top of the range camera designed for high security areas but this level of support is absolutely appalling. For anyone installing these in places where security uptime is crucial, I would avoid CCTVkits and look for a distributor with a MUCH more professional aftercare service.