"Our visa assistant was Joey. He made everything work just right. No need for a journey to a UK embassy, we had a group (4 people) visa for our 10 day tour of China. The visa was sent to meet us in our hotel in Hong Kong, before we left for mainland China, perfect. You still have a fingerprint scan on arrival in China. But no problem with the visa. Highly recommended company. If we go back, and we're discussing it, we'll be using this company. Cheers Joey."