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"If I could give 0 stars I would. At first I was very excited on taking this course and at checkout was sent to a third party site to process my payment. When checking my bank account I noticed the payment did not go through and so I contacted I-to-I to see why and to confirm if my course is available to take. Natalie Lowry, i-to-i rep and my main contact, informed me via email that the payment did not go through but that she could honor the discount yet every attempt to contact her went unanswered and voicemails were never returned. I even accepted the Terms and Conditions so that all that needed to be done was the payment over the phone. Multiple calls later and I finally get someone to answer the phone at I-to-I which Natalie was not available and so I had to leave a message if I wanted the discount she promised, I was also told that note would direct Natalie to call me at 10am est. I never received that phone call but instead was emailed by Natalie stating that since it is now October the discount cannot be honored. So about a month of back and forth emails, left voicemails, and figuring out when to call based on my US time zone and I-to-I's UK time zone this company has backed out on their promise of a discount in lieu of charging $300 more than what I originally was going to get the TEFL for. Not to mention, if I had known this was the company's intention I could have started my course elsewhere and be well underway by now. This leads me to believe that this is not a quality course at all. I-to-I seems more concerned with making you pay more than what you need to pay for a TEFL. Based on the pricing of other online TEFL's with the same qualifications I would not recommend I-to-I, the only reason I considered it was due to the sale that was then not honored."
Helpful Report
Posted 1 year ago
Hi Erica,
Thanks for getting in touch and I am so sorry about the negative experience you had with getting booked onto the course. I will email you privately to make sure I can look into the matter further and proceed accordingly.
I am really happy to see that we did manage to get you booked onto the course you wanted for the price initially agreed. I would also like to make sure we give you some resources to help with the course free of charge as an apology for the confusion with communication and the negative experience you had with us.
I am confident that you will enjoy the course and it will give you some amazing opportunities to teach overseas now that you are able to make your way through it!
Please do not hesitate to be in touch directly if there is anything else at all I can help you with!
Thanks,
Peter McCarthy
Sales Team Leader
Posted 1 year ago
i-to-i TEFL is rated 4.60 based on 3,133 reviews

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