The 120 hr online component was good, although Ifelt that there were certain aspects of the grammar sections that were too analytical and not focused enough on practical function. The practical one week ( i did a combined course), was also helpful. The lecturer was excellent and very positive and friendly. However, she was 8 months pregnant and soon after my course she went on maternity leave. I had to chase the company for three months to get the certificate. The company did not keep me updated on the reasons for the delay. In my emails i was courteous. I wonder if I had simply waited whether i would ever have received the certificate. The impression I got was that the company was underfunded and to much responsibility rested on the shoulders of too few people