I really enjoyed the course but unfortunately part way through I had to move due to redundancy. My new e-mail connection took sometime to establish and when I finally got online to explain the situation, I was given a very short extension which I was grateful for. However, with the time change I was unable to complete my final assignments and was told I could pay again if I'd like to completed. I had also signed up for the practical experience in Nice. The course was cancelled several times and the response was to go take it someplace else in France. Of course, this would involve travel expenses, hotels and the like which was out of the question as I was unemployed. The response was more or less tough, do you want your money back. Sadly, I did/do feel the customer services are lacking quite considerably. On a positive note, I did enjoy the webinars and found them very useful. Kind regards, Iyla