Having just attended the face-to-face classroom training, I have now completed the 320 hour combined Level 5 course. I have to congratulate the back-office team for being so supportive and responsive throughout.. They really are a great bunch of people. So too was the trainer in the classroom. Her wealth of experience was invaluable and I had the most awesome classmates. For those who have decided not to include classroom training, I recommend you have a rethink because it is well worth the time. It put so many aspects of the online course into perspective. If there was anything I would have done differently it would be to attend the classroom training sooner.