Gillian
In all honesty, I love wallpaper have been a nightmare to deal with. I ordered my wallpaper with a week to spare, but not only did their address system fail (missing half of my address) they sent it out without the correction. My parcel has now been with the courier for 9 days - they promised a fix in 3-5 - and the Courier won’t take instruction from me. So I’ve had to let my decorator go without finishing, and their only advice? ‘Refuse the delivery’ So still waiting to do so... Two days ago, I reordered, paying a premium for express delivery today, only to receive an email this morning saying the delivery has been delayed... no explanation/apology, so now I have two lots of wallpaper with (two different) couriers, and still they are of no help! The Couriers tell me I’m ‘not the account holder’ so they can’t help, but the account holder is absolutely useless. Quite honestly, I’ve never known a Company who could care less!
3 years ago
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I Love Wallpaper has a 4.7 average rating from 5,825 reviews

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