We bought this as a replacement for our previous Humax recorder. At the moment we are monitoring a problem. When trying to turn the unit on, have been unable to for at least 4 times, when the machine is already in a recording mode. Then we have to turn the humax off on the mains before we can turn it on to view our recorded programs. If we turn on the Humax before any recordings start it seems to work, bit of a problem if we forget that we have something recording. Apart from that are pleased with the unit, but if this persists we will have to call your customer service department. Such a shame as we have read this has happened to others who have this particular model. Do you know of why this is happening or should we get in touch with you regarding this? We would like to say that the unit is great if not a bit more complicated than the previous one, which we have given to our Son to use. Please let us know if there is a way of rectifying the fault.