I was very impressed with everything surrounding my Honey Willow order - the quality of the necklace, the speed at which it was sent, the communication along the way, the personal touches, as well as the price. The entire experience far exceeded my expectations! Being a customer ordering internationally, I was hesitant to order in the first place and was concerned about the seller's ongoing communication. The ability to use PayPal eased some of my fears. The emails I received regarding the progress of my order helped ease the remainder of my fears. I would not hesitate to order from Honey Willow again in the future!