Disappointed in customer service. Booked as a gift for my partner. When the company rang, my partner answered the phone and they told him it was regarding a holiday I had booked that day- surprise ruined. Told the phone operator I couldn’t speak at that minute. Someone called back the next day and told me the holiday had gone up by £60 each- had no choice but to carry on with booking as partner knows now! Not once did the first person I spoke to on the phone mention that by not speaking to him the holiday wasn’t booked. I don’t understand why it wasn’t booked straight away when I gave my card details to you online. Very disappointed