The Home Owners Alliance has been our best discovery during the process of house hunting online! I put in a call to this organisation, wondering whether someone would be able to speak to me urgently when we were suddenly serious about offering on a property, & then again when the survey brought up serious concerns. I was really impressed when I was able to speak with knowledgeable team members - first Naomi, & then Sara - straight away on each occasion. To my amazement, they gave me time to outline our dilemmas in detail, answered each of our questions and directed us to both their own & other online resources - invaluable tools, out there in the public domain & freely available to anyone in the know. Naomi and Sara were both friendly & encouraging, their perspectives incisive and professional and their remarks concise and enlightening. They assessed & then summarized succinctly for us the situations we had been finding overwhelming, giving us confidence to carry on with our own research. Thank you, Home Owners' Association! Offering detailed advice for sellers, owners and buyers, a list of local professionals and this brilliant telephone consultation service, at a mere £45 a year membership is an absolute snip.