A world beating first class service. I had a problem when making my e-purchase and was unable to apply the discount code. Immediately telephoned Hilliers, the call was answered straight away by one of the owners who was very polite and friendly. Within 5 minutes of explaining the problem and putting the phone down I was amazed to find that the refund for the amount of the discount was paid into my bank account. Two working days later I received the watch I ordered exactly as described. Great value product and outstanding service, Hilliers is now my first stop for all future purchases from a jeweller.