Anonymous
Great idea but would be good if I could see the sock options to choose them. Also I asked for delivery on a Sunday and it didn’t arrive! So why offer Sunday if you can’t deliver then? And the note I added to the order also didn’t come with the socks.... all a bit of a shame but hopefully the recipient likes the socks anyway.
Helpful Report
Posted 8 months ago
Hi,

Thank you for your review.

We have just looked at your order and we can see that the subscription was sent out by Royal Mail 24hr on 29/3/19 and we can also see that the date selected for delivery was Saturday the 30th, so it should have arrived on that date. We can only apologise if this order arrived late, we are sorry to hear this and will follow this up with the Royal Mail.

We are sorry if there was an additional note with your order which did not come through to us to include on your order.
In regards to the sock choice, we like to keep the surprize element in our gifts and we also have many returning customers so we constantly update our designs to make sure that they never get the same pair twice. We do try and keep a variety of patterns and colours in our designs so there is something for everyone.

We do hope the recipient will love our socks so we are sorry that you had a disappointing​ start to your subscription.

Kind Regards
Henry J Socks
Posted 8 months ago
Henry J Socks is rated 4.54 based on 102 reviews

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