Mr M Kempe
I would not recommend this company to anyone. £1900 for a new boiler, they took off the cupboard of a new Howdens Kitchen and never attempted to put it back In addition, the radiators were never flushed through as we found out 2 weeks later, Several phone calls later, and got nowhere. Very disappointed
1 Helpful Report
Hey Mario,

Thank you for your review, however, I believe it is inaccurate.

I can see from your order that our team were in contact with yourself prior to the installation and advised that the cupboard around your existing boiler may be damaged during removal, and would not be able to re-fit due to the new boiler's dimensions.

You accepted this, and signed a damage waiver acknowledging it.

With regards to the flush, had never been in contact with us to advise of this, there are no notes or messages on the system which relate to this. If this is a genuine concern, please contact our technical team on 0330 113 1333 and we will of course have an engineer attend.

We work really hard to earn our reviews online, and I feel like this 1 star review is particularly unfair.

Regards,
Sam (Founder)
Heatable is rated 4.92 based on 1,159 reviews

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