After reading the reviews online and having little luck in getting a local firm to install a new boiler urgently, I decided to book an appointment with Heatable to do the work. The process was extremely easy and could all be done online. Before I booked, I had a few questions and they were able to answer these easily by phone. Having chosen a boiler and booked a time and date online (only 48 hours later), I was asked to upload photos of the boiler, water tank, etc. From these pictures, they realised I had order the wrong boiler so phoned me and explained. An appropriate boiler was then ordered and we were good to go. Ben at Heatable was very helpful throughout and I felt confident in the service and a bonus was the ease of applying for 0% finance through their website. On installation day, I received a phone call to let me know when the chaps fitting the boiler would show up. They arrived on time, were personable and professional and worked hard to overcome any issues that occurred such as fitting the new boiler back into the existing cupboard despite a difference in size. They left the place clean and tidy and we are now nice and warm and happy with our new boiler. Would highly recommend Heatable, especially if you need quick, reliable service.