I ordered a Marlborough desk on 29 June 2020. The website showed that this item was "in stock" (stock of 4) and the website quoted a delivery time of 10 to 20 working days. The cost £219 was debited to my card on 1 July. Then nothing. I waited, and waited, and waited. I raised two tickets on their website ... no response at all. Eventually on 24 July I telephoned their helpdesk and spoke to Rahul, who was polite but couldn't help much. He explained that, as an international company "in stock" on their English website actually meant that it was in Germany! He said that a shipment (presumably a container) had recently arrived with their shipping company in Suffolk and he thought that my desk might be in it, but it had not yet been scanned into their system. He thought it possible that it might be ready for delivery the following week...... but no delivery. In the last week of August, I finally received a message from ITD Express asking me to contact them to arrange a delivery date. The desk was finally delivered on 7 September. A google maps search of this company's UK address shows a small retail shop - they do not appear to have any UK warehouse storage. This is one of the worst companies I have ever dealt with on-line. Their website gives incorrect information about stock and delivery times. They take your money immediately, then do not respond to messages or complaint emails. If you manage to get through they are polite, but unable to give any meaningful information. The actual desk is a nice solid piece of furniture and I am pleased with it. However the same desk (an identical picture) is available under different names from at least two other companies' websites. What a shame that I chose the wrong one.