They did not send my order for over a month. I read the reviews everywhere and they are terrible. I called and challenged them to declare their UK company registered name and number, their "customer service" panicked and claimed she don't have to tell me. It is not mentioned on their website and is required when trading or entering into a sales contract. They clearly are hiding something. I have reported them to trading standards and we should all do to remove fraudulent companies like Haus Direct! If they are purely drop shipping then they are just damaging the industry.