Very disappointed. The turf was of very poor quality, as the photographs show. Every single roll was crumbling and torn. The lawn looks like a patchwork quilt. When I contacted the company and shared these images they offered to replace the turf three days later. However, I had the gardeners on site, and the turf sitting on my neighbours’ drive and had to go ahead. I asked for a partial refund as the process of laying these damaged turfs took much longer than anticipated and the quality of the lawn is very poor, but I never got a response. This was a very disappointing experience and demonstrated poor customer care.