Three failed deliveries.
Wednesday 7th, sent to wrong address. Thursday 8th Van broke down, was not updated until late that evening. Told a fresh delivery would be made Wednesday 14th. Sunday 11th, received a phone call saying the grass would be delivered in 10 minutes. We were not expecting the delivery and had to reschedule our day (This was the old grass from Wednesday). Order was received but not all grass was there. Phoned and told remaining grass would arrive Wednesday 14th. Grass not received, phoned and was told it would be here by 16:30. Did not arrive and couldn't chase as office closed. Grass finally arrived Thursday 15th.
This cost us 4 days of holiday and 5 days of just waiting around for the delivery. The grass is good condition & customer services were as polite and helpful as possible but the delivery service was poor at best.
Assuming this is just a one off and the grass actually arrives on the scheduled day I would recommend Turfonline. But in my experience I was left pretty disappointed.
2 years ago
Turfonline has a
4.6
average rating
from
3,251
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.