Gloria Lopez
I am sad to provide a poor review, but I am really disappointed of how the party went on. I came to know about your service via a friend of a friend who was very happy with your work, so I was looking forward to dealing with a very professional Entertainer, but this appears to me that this was not the case. - for a 1.30 hr booking the gap between activities was very long , specially at the end. She kept distributing very little stickers to the children at the end of each activity, your leaflets... This would have been good in a school environment, not in a party environment where party, music, shared fun should be the norm in a very limited time, one hour and a half. - the bubble gun did not fire much bubbles, please recharge it well before attending a party. - the huge, shocking downfall is that the party ended up 30mins ahead of what was scheduled because the Entertainer said that she had finished at 12.30 when our party was scheduled for 2hrs from 11 to 13pm. One of the main points of a good Entertainer should be of this person to be attuned to the customer's needs to deliver person's centre, happy parties. She failed to understand/ acknowledge that our party was organised for 2hours, even if the booking was for 1.30hr. What is normally expected is for the party to go on for the first 1 and a half hour and then the lunch ensues at the end. However she kept telling to the mum who booked the party that 'from her experience the best thing is to do the lunch 45mins after the beginning without us realising that she was going to charge us for the time of the children were eating whilst she was doing some hand tattoos. To our dismay and surprise she packed up her things soon after the lunch, leaving us without Entertainer for the last 30mins. I acknowledge that from our part we should have been more aware that we book her for 1.30hrs but her expertise, transparency did not come clear . She should have been able to explain to a confused overwhelming mother organising a child's party how to adequately maximise the work of the Entertainer during the party in collaboration with us the parents so that everything runs smoothly and we are all in control. And it was not the case.
4 years ago
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Happy Kinder Parties has a 4.9 average rating from 1,424 reviews

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