Anna the entertainer was very good with younger children and she kept them busy and happy. The reason I am not rating her 5 is because the older children were not really involved. It was a mixed age party and we had sent the details about the children's ages in advance. There should have been a few activities involving the older children too. They were bored but the little ones enjoyed themselves
Helpful Report
Posted 1 year ago
Thank you very much Amrit & also for giving your time to chat with us on the phone so that we could get some more detailed feedback from you. We are really happy that you were pleased with the service on the most part & are so sorry to hear that you felt that the older children were not as involved. Although our entertainer had made several attempts to get them involved, we cannot afford to be too persistent in going out to gather them from amongst the adult crowd at the risk of losing the main group of children that are engaged with us & the birthday child. It was very useful to speak to you however to get a more detailed idea of what you would expect & as discussed, perhaps if we are to visit you again, we can include some activities to specifically target the older children you have attending. Thank you so much again, all feedback is so very important to us so that we can continue to grow & deliver the best possible service to all of our clients & our little Hatters!
Posted 1 year ago
Happy Hatter Parties is rated 4.96 based on 273 reviews

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