The men who installed the washer borrowed screwdrivers off me as they didn’t have tools with them. They did not seat the rubber washer in the cold feed connector and so it leaked. To switch the water isolated off I had to pull the washer out and being 72 I haven’t got the strength causing the Lino to rip. When I rang Hanson’s to inform them of the situation I was told it was my fault that the Lino ripped because I pulled the washer out. My delema was should I have waited for your men to get back and flood the kitchen I think not A shoddy service with no customer care what so ever Tony Beeston