Decided to go local big mistake. Shocking customer service, freezer damaged had four freezers delivered in the same day all damaged did not check before bring them out after the first two, even asked if we still wanted it but could not guarantee it would work. They had to reorder freezer told us it would be coming in Tuesday said would ring when it was. They did not and had to chase to find out if freezer had arrived said no but would be in Thursday and would ring us again the did not and we had to chase again Friday. Delivery was today freezer was not checked and delivered another damaged one, no more un allocated freezers in stock. Had to go in to Hansons to get a refund and the first comment out of an employees mouth was what have we been doing to these freezers as you can imagine this was not funny. Pathetic apology would never use again.