I have been using Halfords for 40 years but I will NEVER use this company again. The service start to finish was a total hassle and left me disgusted. I ordered a vehicle tracker online and got an email advising me it would be at my local store in two days. I went to collect at our Hamilton branch, they said the order number did not exist even though I showed my Halfords reply, and that I should phone head office. I phoned but waited 14 minutes to speak with someone, they explained to me that "sometimes the order does'nt go through even though the customer gets an email telling them it has". After waiting days and spending hours going to the store and on the phone this company can get stuffed. I will post this review all over. Shocking display of horrible service !!