I purchased a car stereo online (2/4/18) to collect and be fitted at Newmarket store. fast forward to 12/6/18 and I still do not have the product fully working in my car. first of all Newmarket took over 5 weeks to initially get all the parts needed to fit it, then my car went into the garage for 2 weeks...when I got the vehicle back I phoned Newmarket to get it booked in for fitting, only to be told that they needed to order another part!!... I then got the car booked into Cambridge for fitting (1/6/18) and after leaving it with the fitter for an hour I was told upon returning I had no sound due to it needed a bypass lead which Newmarket had forgot to order!!. now 11 days later I am waiting for this lead to be in stock, despite the store telling me it was dispatched last Monday ( the story changed after I telephoned the national customer service line). in Halfords defence you have waved all the fitting costs and also the parts costs, I only had to pay for the kenwood head unit (still £110).... but much as I appreciate this I still think it is a complete joke that NEARLY 10 WEEKS after I made the original order I am still without a working product. not impressed.