Took my car for a service to wigan halfords, car was booked in for 11 am, dropped it off at 10.40 am. Was told about 2 hrs to complete service (management booked it in at 11 am cos apparently they didn't have a lot on that morning )phoed after 2 hrs to be told they would ring me when it's done. After 4hours I walked to halfords and asked if my service was finished, it turns out it hadn't even moved from where I'd left it.i asked the manager if he was winding me up, he replied just cos we booked it in for 11 doesn't mean we're going to to it then. Luckily I hadn't paid any money in advance and got my keys back , as I was leaving he was still saying we can do it tomorrow we can do it tomorrow, I should have been angry but to be honest it was so pathetic I found myself laughing at their ridiculous customer service