One of the worst experiences. 1. Food of 10 kg was ordered. By the time the meat came it was room temperature and smelling. I called the company and they had no idea what to do. 2. They came back to me after nearly 20 hours and told me they could not pick the meet up until 5 days and asked me to keep the meat in the freezer for 5 days until pick up. 3. I had kept the food in the freezer overnight and my freezer started smelling. They is another issue. 4. I had to go and drop the meet back to the shop myself. Really poor customer service and food packaging beware..