Hello. Excuse my poor English. After exchanging a few emails with customer service (which actually worked fine), I wanted to place my order. Since only credit cards are accepted, (which surprised me a bit), I wanted to pay by credit card now, when I suddenly received the notification that my card was declined. After consulting the Visa service center, I was told that this company was blocked for Visa customers in Austria, because there were too many complaints from customers who tried to claim their money back from Visa, because they didn't get the product at all, or didn't get the right one, etc.. Visa does not do this carelessly. At this point I withdraw as a customer and do not place an order, because it is too risky for me. If the company is indeed correct, they will offer their customers other, more trustworthy payment methods, such as payment directly upon receipt of the goods. Everything else seems suspicious to me in this case. It would be interesting to find out if anyone else from another country has had similar experiences. However, I think it is a pity, because I actually wanted to test the product and was very curious about it. I must say I am disappointed. :( Greets from Vienna.