Hairguard truly is a great company, that I am sure of. They have copious amounts of information regarding hair loss and how to prevent/stop it on their website. The customer service is very high quality. They are quick to respond and resolve any issues you may have. As for their products, for me, they have somewhat worked. Although, I haven’t experienced any new growth yet (currently used for 6 months) my shedding has drastically reduced. However, I’m aware new hair growth takes time, so I’m happy to see what the next six months brings. The reason I have given them four stars instead of five is due to the price of their products. Ideally, it would be a little cheaper, but if that’s the only issue I have then it’s very minor. I suppose it’s the price one must pay if they want to keep their hair.