Leona
If you still have a gumtree account, deactivate it now! It's not worth the husstle, trust me. My account has been hacked and my name and password changed to 'Laura'. Whilst dealing with this I realised that a top of the range Land Rover is being sold from my account for a ridiculously low price. Immediately I panicked, I was convinced that the car is stolen and gumtree is facilitating the sale out of my account. I immediately contacted gumtree on every single possible number and email address i found, tried to deactivate my account to which I didn't have login details for without success and after half an hour decided to contact the police. The last thing I want is to be arrested for handling stolen goods! The police were buffled but very helpful. I had a peace of mind that I reported it and that I am no longer associated with a stolen car. Police have rang several times, turns out that the car is not stolen (yet) and is being sold by the legal owner on another site. Certainly not on gumtree and certainly not for that price! Police were able to alert the owner that there's a possibility that someone will try and steal the car and gave them all support they needed. I was signposted to cyber crime unit where I've made my statement and the matter is being investigated. Response from gumtree? Nil. It's been a month now and I had absolutely no response whatsoever. The advert, despite me asking them to remove it from my hacked account stayed on, until the police advised me to take it down. I've also noticed and reported that the same advert appears out of several other accounts, probably hacked too. This is illegal activity taking place righ in front of gumtree and they just don't care. Imagine if the car was stolen and the police came knocking on my door. I would have a lot of explaining to do. And whilst gumtree ha e no power over hackers, I understand, they failed to act, failed to remove that advert from my account, failed to secure it failedto investigate the issue and as such, criminals are free to roam on gumtree and I am out. Never again.
5 years ago
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Gumtree has a 1.5 average rating from 186 reviews

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