So so mad with this company!! I placed an order for a £135 grooming table on 12th July for which they promptly took payment. The following day I telephoned to see if I could add some shampoo to the order, which once again they did, promptly taking the payment. Yesterday 18th July I telephone to ask where it is and was told that the black one was out of stock but they had the blue. No phone call, email or txt to let me know this. The girl was rude, speaking over me and completely dismissive. No apology whatsoever! I was told that the order with be with me today before 1pm....nothing! I wrote a email to the 'customer service' yesterday....no reply.....furious! It would appear that they are only interested in the large business orders and not the one man bands such as myself. GROOMERS IF YOUR NOT GOING TO SEND ME MY OREDR....GIVE ME MY MONEY BACK!!!!