Groomers Online provides inaccurate information on the website and repeated calls to customer service or sales extensions finely end up as “On one is available “. Ordered brush and Crown Coat shampoo online. Had previous experience of both products. As I live in Northern Ireland I checked the website what confirmed they deliver based on Royal Mail rates. Ordered with shipping rate based on postcode, order processed and paid, only to receive an email later to say payment refunded as they cannot deliver. Replied pointing out website details but got no response. Subsequent calls to company go unanswered.