I ordered my boots online and they arrived on time. I was pleased to receive a few goodies with my order too! Ive had Grisport boots before but they were worn out after much use. I took my new boots to the Lake District and did two big days walking, up The Old Man Of Coniston. The boots were extremely comfortable from the get go, no rubbing or discomfort. They were supportive and waterproof and felt very light on my feet. I like the design, the colour and general appearance of the boots. I will definitely be buying a light weight pair for next summer. I would definitely recommend these boots to anyone, especially if you have a narrow foot and heel/ankle, as i do. Great!