Beware! If I could give zero stars I would. Bought a tap from them .£62! Said at the time that I wasn't sure it was the correct one and that I may have to return it unopened next day. Assistant said ok. Phoned following morning to advise I would indeed be returning it. Ok. No other comment. Got there only to be curtly told that there is a small notice on a door which states NO REFUNDS. Cash or card! totally inflexible and surly response from the woman, even though I pointed out that we have been good customers, and that our last purchase was an £1100 awning! Asked to see manager, guess what, on holiday and not contactable. I'm taking this to trading standards. I was self employed in retail for 25 years. I would NEVER treat a customer this way.